Warranty & Support

Comprehensive Coverage for Complete Peace of Mind

Industry-Leading Warranty Coverage

Preston Industries stands behind every battery we manufacture with comprehensive warranty protection and dedicated support services.

Inverter Batteries

60 Months

5 years comprehensive warranty

Tractor Batteries

48 Months

4 years heavy-duty coverage

Lithium Batteries

120 Months

10 years lithium warranty

E-Vehicle

36 Months

3 years EV battery warranty

What's Covered

Manufacturing Defects

Complete coverage for any defects in materials or workmanship discovered during the warranty period.

Premature Failure

Free replacement if battery fails to deliver rated capacity or backup time within warranty period.

Performance Issues

Coverage for issues like excessive water loss, voltage drop, or capacity degradation beyond normal limits.

Free Replacement

Hassle-free battery replacement at your doorstep - no repair, only genuine replacement units.

Warranty Claim Process

1

Contact Support

Call or submit online claim

2

Inspection

Free on-site inspection within 24 hours

3

Verification

Claim verification & approval

4

Replacement

New battery delivered within 48 hours

5

Installation

Free installation & old battery pickup

6

Done!

Warranty continues on new unit

Extended Warranty Options

For additional peace of mind, Preston offers optional extended warranty plans:

  • Extended 2 Years - Add 24 months to standard warranty
  • Commercial Coverage - Enhanced protection for business use
  • AMC Plans - Annual maintenance contracts with priority support
Learn More

Important Notes

  • Warranty card must be filled & submitted within 7 days of purchase
  • Original purchase invoice required for claims
  • Battery must be used with compatible inverter/charger
  • Physical damage & misuse not covered
  • Warranty transferable to new owner (with documents)
Submit Claim

Need Warranty Support?

Our customer service team is ready to assist you with any warranty questions or claims.

Call: +91 98765 43210 Email Support